Privacy Policy

This policy explains how Blade & Bristle ("we", "us") collects, uses, and stores personal data when you use this website to browse services or request an appointment.

The data controller for information collected through this website is Blade & Bristle.

Registered address: Al Wasl Road, Jumeirah, Dubai, UAE.

If you have a question about this policy or your personal data, contact us at hello@bladeandbristle.co or by phone at 050 111 2233.

When you use this website to request an appointment or get in touch, we collect the information you provide directly: your name, phone number, and email address.

For an appointment booking, we also collect the service, barber, date, and time you select, and any notes you choose to add.

For a general enquiry submitted through our contact form, we also collect the message you write.

We do not collect payment card details through this website — deposits and payment are handled directly with our team, not through an online payment form.

We collect personal data directly from you, when you fill in the booking form or contact form on this website.

We use this information to respond to your appointment or enquiry, to deliver the service you booked, and to send you confirmations, reminders, or replies related to your request.

Under the UAE's Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL"), we process this data on the basis of performing a contract with you (fulfilling your booking) or your consent when you submit a request through this website.

Blade & Bristle uses Supabase, a database and file-storage provider, to store the information you submit through this website's booking and contact forms, and to authenticate staff signing in to our administrative dashboard.

Blade & Bristle uses Supabase to store the information you submit through this website, and to authenticate staff signing in to the admin dashboard used to manage bookings.

Transactional emails, such as a booking confirmation or reminder, are sent using Resend, an email delivery service.

We do not sell your personal data, and we do not share it with third parties for their own marketing purposes.

We keep booking and enquiry records for as long as needed to provide our services and meet our legal and accounting obligations under UAE law — typically no more than 24 months from your last visit or enquiry, after which records are securely deleted unless we are required to keep them for longer.

Under the PDPL, you have the right to access, correct, or request deletion of the personal data we hold about you, to object to certain processing, and to request a copy of your data.

To exercise any of these rights, contact us at hello@bladeandbristle.co.

This website does not use cookies, analytics, or advertising/tracking technologies for visitors browsing the site, viewing services, or submitting a booking or contact form.

The only cookie used anywhere in this application is a strictly necessary authentication cookie, set solely when a staff member signs in to the password-protected administrative dashboard. It is never set for site visitors or customers, and it does not track browsing activity.

We may update this policy from time to time. The version in effect is tracked internally as policy version "1.0", effective August 15, 2026.